Privacy Policy

**Last updated: 03/10/2026**

MyBestCall is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how MyBestCall collects, uses, stores, shares and protects personal data when you visit mybestcall.io, create an Account, use the Platform, book or provide a Consultation, purchase or sell a Digital Product, communicate with another User or otherwise interact with MyBestCall.

It also explains your rights and the choices available to you.

By using MyBestCall, you acknowledge that you have read this Privacy Policy.

## 1. Data controller

The data controller responsible for the processing described in this Privacy Policy is:

**MyBestCall**, SAS, Registered office: Maisons-Alfort 94700, France. Privacy contact: support@mybestcall.io, Customer support: support@mybestcall.io

In this Privacy Policy, “MyBestCall”, “we”, “us” and “our” refer to the entity identified above.

Where an independent Expert processes personal data for the Expert’s own professional purposes, that Expert may act as a separate data controller, as explained in this Privacy Policy.

## 2. Scope of this Privacy Policy

This Privacy Policy applies to personal data processed in connection with:

* the MyBestCall website;

* User Accounts;

* Expert profiles and Offers;

* Consultations;

* bookings and purchases;

* Digital Products;

* payments and Expert payouts;

* communications between Users;

* customer support;

* reviews and ratings;

* Gifts, Promo Codes and Platform credits;

* authentication and calendar integrations;

* cookies and similar technologies;

* security, fraud prevention and legal compliance.

The MyBestCall Terms of Service govern access to the Platform and the commercial relationship between MyBestCall, Clients and Experts.

Third-party websites, applications and services are governed by their own privacy policies.

## 3. Definitions

For the purposes of this Privacy Policy:

**“Account”** means a personal account created to access MyBestCall.

**“Client”** means a User who books, purchases or receives an Offer through MyBestCall.

**“Consultation”** means a video, audio, written or other professional interaction offered by an Expert.

**“Digital Product”** means digital content or a digital service offered through MyBestCall.

**“Expert”** means a User who publishes an Expert profile or offers Consultations or Digital Products.

**“Offer”** means a Consultation, Digital Product or other service or benefit made available through the Platform.

**“Platform”** means mybestcall.io and associated MyBestCall services and interfaces.

**“Personal data”** means information relating to an identified or identifiable individual.

**“Processing”** means any operation performed on personal data, including collection, use, storage, transmission, disclosure, modification or deletion.

**“User”** means any person accessing or using the Platform, including Clients and Experts.

## 4. Personal data we collect

The personal data collected depends on how you use MyBestCall.

### 4.1 Identification and contact data

We may collect:

* first and last name;

* username or display name;

* email address;

* telephone number;

* postal or billing address;

* country of residence;

* date of birth where required;

* profile photograph;

* preferred language;

* time zone.

### 4.2 Account and authentication data

We may collect:

* Account identifiers;

* encrypted password information;

* authentication method;

* login dates and times;

* verification status;

* Account preferences;

* notification settings;

* security and authentication records.

Where you sign in through a third-party service, we may receive the information that you authorise that service to provide.

### 4.3 Expert profile and professional data

If you create an Expert profile, we may collect:

* professional biography;

* areas of expertise;

* employment history;

* education;

* qualifications;

* certifications;

* licences;

* languages;

* professional title;

* professional website or social media links;

* professional photograph or video;

* availability information;

* Prices and Offer information;

* ratings, reviews and performance information.

Certain profile information is intended to be publicly visible.

### 4.4 Business, tax and verification data

For Experts and business Users, we may collect or receive:

* legal or trading name;

* business address;

* business registration details;

* legal form;

* tax identification number;

* VAT number;

* professional registration information;

* identity-verification status;

* payment-account status;

* information required for tax or platform-reporting obligations.

Identity documents, banking information and other verification data may be collected directly by Stripe or another verification provider.

MyBestCall may receive confirmation of verification, limited identification information and information necessary to operate the Platform or comply with the law.

### 4.5 Booking and transaction data

We may collect:

* Offers viewed or purchased;

* Booking requests;

* scheduled dates and times;

* Booking status;

* transaction amount and currency;

* discounts, Promo Codes or credits used;

* payment status;

* refunds and disputes;

* invoice or receipt references;

* Digital Product access information;

* Gift information;

* transaction history;

* records necessary to calculate Platform Fees and Expert payments.

### 4.6 Payment data

Payments are processed through Stripe or another payment provider.

MyBestCall does not normally receive or store complete payment-card numbers or full bank-account credentials.

We may receive limited payment information, such as:

* payment-provider customer or account identifiers;

* payment method type;

* limited card information, such as brand and last digits;

* payment status;

* transaction reference;

* amount and currency;

* refund or dispute status;

* connected-account and payout status.

Payment providers process personal data in accordance with their own privacy policies and legal obligations.

### 4.7 Communications and Content

We may process Content submitted through MyBestCall, including:

* messages exchanged between Users;

* messages sent to customer support;

* attachments and files;

* information shared in connection with a Consultation;

* reports and complaints;

* responses to surveys;

* reviews and ratings;

* public profile and Offer Content.

Users should not submit personal data that is unnecessary for the relevant interaction.

### 4.8 Consultation and technical interaction data

When a Consultation or communication takes place through MyBestCall, we may collect:

* participant identifiers;

* connection and session information;

* Consultation date and duration;

* technical event logs;

* device and connection information;

* information necessary to provide, secure or troubleshoot the service;

* Content transmitted through Platform communication tools.

Where a Consultation recording feature is enabled, additional information is provided in Article 12.

### 4.9 Digital Product data

When a Digital Product is listed, purchased or accessed, we may collect:

* Product descriptions and files;

* Seller and purchaser identifiers;

* purchase and delivery status;

* access or download information;

* link-access information;

* technical delivery records;

* complaints and refund information.

### 4.10 Reviews, reports and moderation data

We may collect:

* ratings and written reviews;

* reports concerning Users or Content;

* evidence submitted in support of a complaint;

* moderation decisions;

* warnings, restrictions or suspensions;

* appeal information;

* records required to protect Users and enforce the Terms of Service.

### 4.11 Device, usage and log data

We may automatically collect:

* IP address;

* browser type and version;

* device type;

* operating system;

* language and time-zone settings;

* referring and exit pages;

* pages viewed;

* dates and times of access;

* interaction and navigation data;

* error and diagnostic information;

* security events;

* cookie and similar technology identifiers.

### 4.12 Marketing and preference data

We may collect:

* communication preferences;

* newsletter subscriptions;

* marketing consent;

* email engagement information;

* preferences inferred from your use of the Platform, where permitted.

## 5. Sensitive personal data

MyBestCall does not generally require Users to provide sensitive personal data, such as information concerning health, religion, political opinions, sexual orientation or biometric identity.

However, a User may choose to disclose sensitive information during a Consultation, in a message, in a file or through another Platform function.

Users should disclose sensitive information only where it is necessary, appropriate and lawful.

Where MyBestCall processes sensitive personal data, we will rely on an applicable legal basis and, where required, an additional condition such as:

* the User’s explicit consent;

* the establishment, exercise or defence of legal claims;

* protection of vital interests;

* another condition permitted by applicable law.

Experts may have separate legal and professional obligations concerning sensitive information received from Clients.

## 6. Sources of personal data

We may collect personal data:

* directly from you;

* from another User involved in a Booking or transaction;

* from an Expert or Client with whom you interact;

* from Stripe or another payment provider;

* from identity-verification providers;

* from Google or another authentication or calendar provider;

* from service providers operating on our behalf;

* from publicly available professional sources;

* from fraud-prevention or security providers;

* from competent authorities where permitted by law.

Where another person provides personal data about you, that person must have a lawful basis for doing so.

## 7. Purposes of processing

We may process personal data to:

* create and manage Accounts;

* authenticate Users;

* create and display Expert profiles;

* publish and manage Offers;

* enable search and discovery;

* process Bookings and Orders;

* facilitate Consultations and communications;

* deliver Digital Products;

* process payments, refunds and Expert payouts;

* calculate Platform Fees;

* administer Gifts, Promo Codes and Platform credits;

* provide customer support;

* send transactional notifications and reminders;

* manage reviews and ratings;

* investigate reports and complaints;

* prevent fraud, abuse and security incidents;

* verify identity and professional status;

* comply with tax, accounting and platform-reporting obligations;

* enforce the Terms of Service;

* establish, exercise or defend legal claims;

* improve Platform performance and User experience;

* analyse use of the Platform;

* personalise search results and recommendations;

* send marketing communications where permitted;

* comply with legal and regulatory obligations;

* respond to competent authorities;

* protect the rights, safety and property of MyBestCall, Users and third parties.

We do not sell or rent personal data.

## 8. Legal bases for processing

Depending on the circumstances, MyBestCall relies on one or more of the following legal bases.

### 8.1 Performance of a contract

We process personal data where necessary to:

* create and operate an Account;

* process an Order;

* facilitate a Booking or Consultation;

* deliver a Digital Product;

* process payments and refunds;

* provide customer support;

* perform the MyBestCall Terms of Service.

If required information is not provided, we may be unable to provide the relevant service.

### 8.2 Compliance with legal obligations

We may process personal data to comply with obligations concerning:

* accounting and taxation;

* platform reporting;

* payment and financial regulation;

* fraud prevention;

* consumer protection;

* legal record retention;

* responses to courts or competent authorities.

### 8.3 Legitimate interests

We may process personal data where necessary for legitimate interests including:

* operating and improving MyBestCall;

* securing the Platform;

* preventing fraud and abuse;

* supporting Users;

* moderating Content;

* enforcing contractual rights;

* protecting Users and third parties;

* analysing Platform performance;

* establishing, exercising or defending legal claims;

* developing and improving search and recommendation functions.

We assess whether these interests are overridden by the rights and freedoms of affected individuals.

### 8.4 Consent

We rely on consent where required, including for:

* certain cookies and similar technologies;

* certain marketing communications;

* access to certain third-party integrations;

* processing sensitive personal data where explicit consent is required;

* recordings or other processing activities where consent is the appropriate legal basis.

Consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

### 8.5 Protection of vital interests

In exceptional circumstances, we may process personal data where necessary to protect the life or physical safety of a person.

## 9. Accounts and public profiles

Account information is visible only as required to operate the Platform.

Expert profiles and public Offer information may be visible to:

* registered Users;

* visitors who are not logged in;

* search engines;

* third-party services displaying links or previews of MyBestCall pages.

Public information may include:

* Expert name or professional name;

* profile photograph;

* biography;

* qualifications;

* professional title;

* areas of expertise;

* languages;

* Offers;

* Prices;

* ratings and reviews;

* other information the Expert chooses to publish.

Experts should not publish private or confidential information in public profile fields.

Removing information from MyBestCall does not guarantee its immediate removal from search-engine caches or third-party copies outside our control.

## 10. Bookings and transactions

When a Client books or purchases an Expert’s Offer, MyBestCall may share the information reasonably necessary to complete the transaction with the relevant Expert.

This may include:

* the Client’s name;

* Account and contact information;

* Booking information;

* relevant messages;

* transaction status;

* information voluntarily provided for the Consultation.

The Client may also receive information about the Expert that is necessary to complete the Booking or transaction.

MyBestCall may retain transaction records to:

* administer the Order;

* process payments and refunds;

* calculate Platform Fees;

* resolve disputes;

* comply with accounting, tax and legal obligations.

## 11. Communications and User Content

Messages and Content submitted through MyBestCall may be processed to:

* transmit them to the intended recipient;

* provide the requested service;

* maintain Platform security;

* investigate complaints;

* prevent fraud or abuse;

* comply with legal obligations;

* enforce the Terms of Service.

MyBestCall does not undertake to monitor every private communication.

However, communications may be accessed or reviewed where reasonably necessary and lawful, including in response to:

* a User report;

* a support request;

* suspected fraud or abuse;

* a security incident;

* a payment dispute;

* a legal obligation;

* a threat to the safety of a person.

Users should not use MyBestCall as permanent storage for important documents.

## 12. Consultation recordings

Certain Consultations may be recorded where the recording function is enabled.

Users will be informed when recording applies, and any legally required consent or acknowledgment will be requested.

A recording may contain audio, video and Content communicated or displayed during the Consultation.

Recordings may be processed to:

* provide the recording functionality requested by Users;

* make the recording available to authorised participants;

* investigate technical issues;

* resolve complaints or disputes;

* enforce the Terms of Service;

* comply with legal obligations;

* protect the rights and safety of Users.

Access to recordings is restricted to authorised persons and service providers with a legitimate need to access them.

Users must not record, publish or share another person’s Consultation without providing notice and obtaining any authorisation required by law.

The retention period for a recording may be displayed through the Platform or determined according to the purposes described in this Privacy Policy.

A recording may be retained for longer where necessary for a dispute, legal claim, safety investigation or legal obligation.

## 13. Reviews, Gifts and Digital Products

Information associated with reviews may be displayed publicly or to registered Users.

MyBestCall may link a review to the relevant Expert and transaction while limiting unnecessary disclosure of Client information.

Information relating to Gifts, Promo Codes and Platform credits may be processed to:

* issue or deliver the benefit;

* verify eligibility;

* prevent fraud;

* record redemption;

* provide support;

* comply with legal obligations.

Information relating to Digital Products may be processed to:

* publish the Product;

* complete delivery;

* verify access;

* investigate technical issues;

* prevent unauthorised distribution;

* manage refunds and complaints.

## 14. Google services and third-party integrations

MyBestCall may allow Users to sign in with Google or connect a Google service, including Google Calendar.

Depending on the permissions selected by the User, MyBestCall may receive or access:

* Google Account identifiers;

* name;

* email address;

* profile photograph;

* authentication information;

* calendar information;

* availability or event information necessary to provide the requested integration.

MyBestCall uses Google data only to provide and improve the User-facing functions requested by the User, such as authentication, availability management and calendar synchronisation.

MyBestCall will:

* request only permissions reasonably necessary for the relevant function;

* use Google data only for disclosed purposes;

* not sell Google user data;

* not use Google user data for personalised advertising;

* not transfer Google user data except as necessary to provide the requested function, comply with the law, protect Users or work with service providers subject to appropriate obligations.

MyBestCall’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

Users may disconnect a Google integration through their Account settings, Google Account permissions or by contacting MyBestCall.

Disconnecting an integration prevents future access but may not immediately delete information that must be retained for another lawful purpose.

Other third-party integrations may operate under the privacy terms presented by the relevant provider.

## 15. Cookies and similar technologies

MyBestCall uses cookies and similar technologies, such as local storage, pixels and software development kit identifiers.

These technologies may be used for:

* essential Platform functions;

* Account authentication;

* security and fraud prevention;

* remembering User preferences;

* maintaining sessions;

* audience measurement;

* performance analysis;

* error detection;

* marketing, where applicable and authorised.

### 15.1 Strictly necessary technologies

Certain technologies are necessary to provide a service expressly requested by the User, secure the Platform or maintain Account sessions.

These technologies may be used without consent where permitted by law.

### 15.2 Optional technologies

Analytics, advertising or other non-essential technologies are used only where permitted and, where required, after the User has provided consent.

Users may accept, refuse or configure optional technologies through the cookie banner or cookie settings made available on the Platform.

Refusing optional cookies does not prevent access to essential Platform functions, although certain optional features may be limited.

### 15.3 Cookie information and duration

The cookie-management interface may identify:

* the purpose of each category;

* the relevant provider;

* the applicable duration;

* whether the technology is necessary or optional.

Users may change or withdraw their choices at any time through the cookie settings.

Users may also configure their browser to block or delete cookies. Browser settings may affect Platform functionality.

## 16. Transactional and marketing communications

MyBestCall may send communications necessary to provide the Platform, including:

* Account and security messages;

* Booking confirmations;

* transaction information;

* service notifications;

* support messages;

* legal and policy updates.

These communications are not marketing communications and may be necessary to operate the Account.

Marketing communications may be sent where:

* the User has provided consent;

* another legal basis permits the communication;

* applicable law otherwise allows it.

Users may unsubscribe from marketing emails through the unsubscribe link or Account settings.

Unsubscribing from marketing does not prevent necessary transactional or security communications.

## 17. How we share personal data

MyBestCall may share personal data with the following categories of recipients.

### 17.1 Other Users

We share information with Clients or Experts where necessary to:

* complete a Booking or transaction;

* provide a Consultation;

* deliver a Digital Product;

* communicate through the Platform;

* resolve a dispute.

### 17.2 Service providers

We may engage providers supporting:

* hosting and cloud infrastructure;

* data storage;

* communications and video services;

* email and notifications;

* customer support;

* authentication;

* analytics;

* security and fraud prevention;

* identity verification;

* payment processing;

* accounting and tax reporting;

* legal and compliance services.

These providers receive only the information reasonably necessary for their functions and are subject to contractual, confidentiality and data-protection obligations where required.

### 17.3 Payment providers

Payment and verification information may be shared with Stripe and other financial service providers as necessary to process payments, refunds, disputes, connected accounts and Expert payouts.

### 17.4 Professional advisers

We may share information with lawyers, accountants, auditors, insurers and other professional advisers where necessary to obtain advice, comply with the law or protect our rights.

### 17.5 Authorities and legal recipients

We may disclose personal data where reasonably necessary to:

* comply with a legal obligation;

* respond to a lawful request;

* enforce the Terms of Service;

* detect or prevent fraud;

* protect the rights or safety of a person;

* establish, exercise or defend legal claims.

### 17.6 Corporate transactions

If MyBestCall is involved in a merger, acquisition, investment, restructuring, insolvency or sale of assets, personal data may be disclosed to advisers and potential parties subject to appropriate confidentiality safeguards.

Users will be informed where required by law.

## 18. Experts as independent data controllers

Experts may receive personal data about Clients in connection with their Offers.

Where an Expert independently determines why and how that personal data is processed for the Expert’s professional activity, the Expert acts as a separate data controller.

The Expert is then independently responsible for:

* providing any required privacy information;

* identifying a valid legal basis;

* protecting the information;

* respecting confidentiality;

* responding to data-protection requests;

* complying with applicable retention rules;

* reporting personal data breaches where required.

MyBestCall is not responsible for an Expert’s independent use of personal data outside the processing controlled by MyBestCall.

Users should contact the relevant Expert directly regarding processing carried out independently by that Expert.

## 19. Stripe and payment providers

MyBestCall uses Stripe or another payment provider to process payments and support Expert connected accounts.

Stripe may collect and process information including:

* identity and contact details;

* payment information;

* banking information;

* business information;

* tax information;

* verification documents;

* device and transaction information.

Depending on the relevant processing activity, Stripe may act as an independent data controller or as a service provider processing information on behalf of MyBestCall or the Expert.

Stripe processes information in accordance with its own privacy documentation and legal obligations.

MyBestCall may receive information from Stripe necessary to:

* confirm payment status;

* manage transactions and refunds;

* calculate Platform Fees;

* administer Expert payouts;

* prevent fraud;

* complete legally required reporting;

* manage disputes.

## 20. International data transfers

MyBestCall may use service providers or infrastructure located outside France or the European Economic Area.

Where personal data is transferred to a country that does not benefit from an adequacy decision, we use an appropriate legal safeguard where required, such as:

* European Commission standard contractual clauses;

* another approved contractual mechanism;

* binding corporate rules;

* a legally permitted derogation.

Where appropriate, additional technical, contractual or organisational safeguards may also be implemented.

Users may contact support@mybestcall.io for further information about the safeguards applicable to relevant transfers.

## 21. Data retention

MyBestCall retains personal data only for as long as reasonably necessary for the purposes for which it was collected, subject to legal, accounting, security and dispute-resolution requirements.

The applicable period depends on the category of information and the relevant processing purpose.

### 21.1 Account and profile information

Account information is generally retained while the Account is active.

Following closure, certain information may be retained for a limited period to:

* complete pending transactions;

* resolve disputes;

* prevent fraud;

* enforce contractual rights;

* comply with legal obligations.

Public profile information will be removed or anonymised within a reasonable period following Account closure, subject to necessary retention and third-party caching.

### 21.2 Booking and contractual records

Booking, Order, transaction and contractual records may be retained for the duration of the contractual relationship and for the applicable limitation period afterwards.

Records required as evidence of a contract or transaction may generally be retained for up to five years, unless a longer period is required or justified.

### 21.3 Accounting and tax records

Invoices, accounting records and information required for tax or platform-reporting obligations may be retained for the statutory period, which may be up to ten years or longer where required by applicable law.

### 21.4 Payment information

Complete payment-card and banking credentials are generally retained by the payment provider under its own retention rules.

MyBestCall retains limited transaction and payment-status information for the periods necessary to administer payments, refunds, disputes, accounting and legal obligations.

### 21.5 Communications, files and Content

Messages, files and other Content are retained for the period necessary to provide the relevant Platform function.

They may subsequently be deleted, anonymised or archived in accordance with the applicable retention schedule.

Certain information may be retained for longer where necessary for:

* a dispute;

* a report or investigation;

* fraud prevention;

* legal proceedings;

* a legal obligation.

### 21.6 Consultation recordings

Consultation recordings are retained for the period communicated through the Platform or for a period determined by the purpose of the recording.

A recording may be deleted earlier at the request of an authorised User where legally and technically possible.

It may be retained for longer where necessary for a dispute, legal claim, safety matter or legal obligation.

### 21.7 Security logs

Technical and security logs are retained for a limited period proportionate to security, fraud-prevention and incident-investigation needs.

Information associated with a security incident may be retained for longer where necessary.

### 21.8 Marketing information

Information used for marketing may be retained until consent is withdrawn or for a limited period following the last relevant interaction, subject to applicable law.

### 21.9 Backups

Deleted information may remain temporarily in secured backups before being overwritten in accordance with backup-management procedures.

Backup copies are not used for ordinary business purposes.

## 22. Data security

MyBestCall implements appropriate technical and organisational measures designed to protect personal data against:

* unauthorised access;

* accidental or unlawful disclosure;

* alteration;

* loss;

* destruction;

* misuse.

Measures may include:

* encryption in transit;

* access controls;

* authentication mechanisms;

* logging and monitoring;

* secure hosting;

* backups;

* staff confidentiality obligations;

* service-provider assessments;

* incident-response procedures.

No online system can guarantee absolute security.

Users are responsible for protecting their credentials, devices and communications and should promptly notify MyBestCall of suspected unauthorised activity.

## 23. Personal data breaches

MyBestCall maintains procedures for identifying, assessing and responding to personal data breaches.

Where required by law, MyBestCall will:

* notify the competent supervisory authority;

* inform affected individuals where the breach is likely to create a high risk to their rights and freedoms;

* take reasonable steps to limit the impact of the breach.

Users who suspect a personal data breach should contact support@mybestcall.io promptly.

## 24. Your data-protection rights

Subject to applicable conditions and exceptions, you may have the right to:

* request access to your personal data;

* obtain a copy of your personal data;

* request correction of inaccurate or incomplete data;

* request deletion of personal data;

* request restriction of processing;

* object to processing based on legitimate interests;

* object to direct marketing at any time;

* request portability of certain data;

* withdraw consent at any time;

* request information about international transfer safeguards;

* challenge certain decisions based solely on automated processing;

* provide instructions concerning the handling of personal data after death, where available under applicable law;

* lodge a complaint with a supervisory authority.

Withdrawal of consent does not affect processing lawfully carried out before withdrawal.

Certain rights may be limited where processing is required to:

* comply with the law;

* perform a contract;

* protect another person’s rights;

* prevent fraud;

* establish, exercise or defend legal claims;

* retain legally required records.

## 25. Exercising your rights

Requests may be sent to:

**support@mybestcall.io**

A request should clearly identify:

* the person making the request;

* the right being exercised;

* the information or Account concerned;

* any details necessary to understand the request.

MyBestCall may request reasonable evidence of identity where necessary to prevent unauthorised disclosure.

We will respond within the period required by applicable law.

That period may be extended where legally permitted because of the complexity or number of requests.

Requests are normally handled free of charge. A reasonable fee may be charged, or a request may be refused, where it is manifestly unfounded or excessive and applicable law permits this.

Where processing is carried out independently by an Expert, the request may need to be addressed directly to that Expert.

## 26. Complaints to a supervisory authority

You may lodge a complaint with the supervisory authority responsible for data protection in your country.

In France, the competent authority is:

**Commission Nationale de l’Informatique et des Libertés — CNIL**

You may contact MyBestCall first at support@mybestcall.io so that we can attempt to address your concern, but this does not affect your right to contact a supervisory authority directly.

## 27. Automated processing, fraud detection and recommendations

MyBestCall may use automated tools to:

* detect fraud or suspicious activity;

* protect Account security;

* identify prohibited Content;

* prioritise reports;

* personalise search results;

* recommend Experts or Offers;

* improve Platform functionality.

These tools may use information such as:

* Account activity;

* transaction history;

* Platform interactions;

* security signals;

* search preferences;

* profile information;

* reviews and service information.

MyBestCall does not normally make decisions based solely on automated processing that produce legal effects or similarly significant effects on Users.

Where such a decision is made and applicable law grants additional rights, MyBestCall will provide appropriate information and a means to request human review.

## 28. Children

MyBestCall is intended only for persons aged 18 or older.

We do not knowingly permit children to create Accounts or use the Platform.

If we become aware that personal data has been collected from a person under 18 in breach of this restriction, we may delete the information and close the relevant Account.

A parent or guardian who believes that a child has provided personal data may contact support@mybestcall.io.

## 29. Changes to this Privacy Policy

MyBestCall may update this Privacy Policy to reflect changes in:

* applicable law;

* Platform functions;

* processing activities;

* service providers;

* security practices;

* business operations.

The updated Privacy Policy will be published on the Platform with a revised “Last updated” date.

Where changes materially affect Users’ rights or the way personal data is processed, we may provide additional notice through email, the Account or the Platform.

Where consent is required for a new processing purpose, we will request it before beginning that processing.